Operations February 17, 2026

Operational Drag: The Hidden Productivity Killer AI Can Fix

Operational drag — the accumulated weight of inefficient processes, manual tasks, and tribal knowledge — costs SMBs thousands of hours per year. Rob explains how AI can systematically eliminate it.

Tech-Talk Tuesday · February 17, 2026 Watch on YouTube

Key Takeaways

What operational drag is and how to measure it in your business
The three biggest sources of operational drag in SMBs
How AI automation addresses each type of drag
Real examples of operational drag elimination with measurable time savings

operational efficiencyautomationproductivityAIworkflow

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