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Operations January 20, 2026
Why Generic AI Tools Fail Businesses — and What to Use Instead
Generic AI tools like ChatGPT are powerful — but they're not built for your business. Rob explains the limitations of off-the-shelf AI and why custom-configured AI delivers dramatically better results for SMBs.
Tech-Talk Tuesday · January 20, 2026 Watch on YouTube
Key Takeaways
- The core limitations of generic AI tools in a business context
- Why AI variance is a serious problem for business-critical tasks
- The risk of shadow IT when employees use unapproved AI tools
- How custom AI implementations eliminate these problems
generic AIcustom AIshadow ITAI limitationsSMB
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